Planning a fireplace wall or a new water feature for the pool, or following up on an order that is already on its way? Send your message through the form below and a member of our team will reply within 1 to 2 business days.

A few details help us answer faster. For an order, include your order number. For a fireplace question, the model you are looking at and the size of the opening or wall is useful. For a waterfall or copper bowl, tell us a little about the pool or spa it will sit on. If you would rather write directly, our email address and phone number are below.

Store Name: Element Flows
Address: 55 Paradise Ln, Bay Shore, New York, 11706, United States
Email: support@elementflows.com
Number: +1 (929) 512-7565
Hours of Operation: Monday to Friday, 9:00 AM to 5:00 PM (EST)